The restaurant manager is no doubt the most important aspect of any restaurant. They are responsible for overseeing all aspects of the business flow. A tech-savvy manager may ensure that they have a good understanding of how technology can be used to improve business whereas a sociable manager’s strength may lie in managing the team effectively and in harmony.
If you are a restaurant owner and advertise for a restaurant manager from time to time, you’ll know that choosing your right arm who can make or break your business is no easy task.
We prepared this content to shed light on what we think is most important when it comes to advertising for your manager.
Restaurant management is one of those jobs that require both mental and physical endurance. It is physically and mentally exhausting to open a restaurant early in the morning and stay fit closing the accounts and the shop past closing hours.
Your manager will be dealing with anything from guest complaints to organizing staff shifts and supplier relations and it is, therefore, necessary to keep a consistently positive outlook along with problem-solving abilities.
Knowledgeable, experienced, proactive, and inventive, the ideal restaurant manager should have strong people skills on top of everything else.
When you advertise for a restaurant manager, s/he needs to be able to manage their time well and prioritize tasks based on importance. They need to be able to multitask and work under pressure. This person is also responsible for hiring employees and training them as needed, unless you, as the owner choose to do the final interviews yourself. They must make sure that they have a good relationship with all employees and manage their time wisely as well.
Since the restaurant manager is responsible for the day-to-day operations of the restaurant, they are not only in charge of hiring, training, scheduling, and overseeing the staff but also responsible for developing and implementing new ideas to motivate the team to upsell, in other words, to increase profitability.
We all know about the gigantic difference between bossing around and being a leader. Whatever formula you use to filter down resumes to get you to the one with great leadership skills, it takes time to observe if your manager is a good leader.
When we talk about leadership, it is not only about getting things done but also about motivating the team to collaborate in the harmonious flow of the restaurant’s operations. If the whole team respects and collaborates with your restaurant manager, they won’t just walk out the door every time there’s a problem. Employees also tend to contribute more and help each other out for the group’s sake when they feel appreciated and that things are fair. This is the exact feeling your manager needs to seed within the team.
The next important trait that distinguishes an excellent restaurant manager is that they follow industry trends, including following up on the latest technology made available for anything that relates to restaurants.
Restaurant managers should not only know how to use basic computer programs like Microsoft Word and Excel, but should also have Google Analytics, SEO skills, and online reputation and content management tools at the least unless your establishment is already working with a social media agency for your online appearance.
The tech-savvy restaurant manager is someone who understands the importance of technology and how it can be used to improve the customer experience. They should ideally use technology to make the operation more efficient, reduce costs, and increase revenue. Thus, a tech-savvy restaurant manager has a diverse skill set that allows them to do more than just manage a restaurant in the physical realm.
S/he should be a modern-day innovator, who is able to wear many hats. They are the ones who are in charge of building the digital presence of the restaurant and using technology to your restaurant’s advantage. The ideal restaurant manager will therefore keep up with news and trends in the industry and provide innovative thinking on restaurant management challenges.
Eliminating Human Error
While the characteristics of an effective restaurant manager should be clearly stated in the job description, managers should be supported with aiding technology that not only provides them with the necessary time to interact with guests but also eliminate human error in routine reporting and tasks.
FineDine is one such tool that supports restaurants to streamline their operations. It’s the tool suggested by industry professionals. Behind FineDine’s success lay several solutions devised expressly for restaurants. The FineDine Tablet and QR Mobile ordering solutions, to name a couple of its features, enhance the guest experience. Allow your clients to browse your customized digital menu, place orders, and settle their accounts to reduce mistakes and save time.
FineDine also offers a number of real-time reporting features which makes life a fresh breeze for restaurant managers. A comprehensive digital tool that is managed from a user-friendly interface, FineDine can manage your staff schedule, supplier orders, and sales reports while shedding light on your best sellers and costs.
If you aim to flip tables more quickly, spend less time splitting bills, and make a killing on tips, you may also consider introducing FineDine to your restaurant. In other words, FineDine provides restaurants with a number of time and money-saving features that are not achievable with conventional restaurant management systems.